Payment Held
Martin_P
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-06-2015
01:19 AM
I'm not a seller I'm buying something. I had £16+ in my PayPal account which was the remainder of £50 from a transaction a few months ago. I've purchased a few things with this money and I was left with the £16+ to date. I bought an item from a web store which was £30 and it took my remaining balance and the extra was taken from my credit card on record. The credit card payment has gone through fine but the PayPal funds have been held back! I've not had a single issue until this payment and have bought a lot of things through PayPal including a £700+ item a month ago. Has anyone got any ideas why this might have happened. The item I'm buying is a limited item which the store may retract my order of I'm unable to pay them on time.
2 REPLIES 2
Martin_P
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-06-2015
01:21 AM
Don't worry guys. I sent PayPal an email at the same time and the payment has just gone through. Thanks Martin.
PayPal_Lidia
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-12-2015
05:57 AM
Hello Martin_P,
Thank you for your post and welcome to the PayPal Community.
I’m glad that the issue has been resolved. As we cannot see your PayPal account, if you have another issue like that one, we recommend you to contact us through Facebook or Twitter, or you can call us for free to our Customer Service line 0800 358 7911. We're open from 8am to 10pm Monday to Friday, from 8am to 9pm on Saturday and from 9am to 9pm on Sunday.
Thank you very much,
Lidia
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Receiving money from overseas in Sending and receiving money
- Pending payment in Sending and receiving money
- Can a payment from another PayPal account be retracted or cancelled by the person sending the money. in Sending and receiving money
- paypal.checkouts.online - is this legit? in Sending and receiving money
- Payment question!! in Sending and receiving money