Pay Pending transaction before its due

wwinstanley
New Community Member

Hi all,

I made a payment on ebay which has shown up as Payment pending. 

The email i recieved from paypal says that the payment will come out on the 4th of may but if i log into my account i can pay it sooner if i wish.

I have logged on both on my macbook and iphone and cant seem to find this option anywhere.

Does anyone know how to do this? 

 

Thanks

Login to Me Too
1 REPLY 1

Adam2017
PayPal Employee
PayPal Employee

Hi wwinstanley

 

Welcome to the community.

 

Pending payments can occur when you have sent a payment funded by your bank account. It takes 5-7 working days to clear the payment and will show as pending or unclaimed until then. The Pending status can also occur if the receiver has not set up their account to receive payments.

I would recommend you send us an email or call us so we have the option to review your account.

To contact us by email:

  1. Go to www.paypal.com/uk and log in to your account.
  2. Click Help & Contact near the bottom of the page.
  3. Click Message Centre and follow the on-screen instructions. (Even if you're unable to log into your PayPal account, you can still send us a question. Under 'Unable to log in?' click Continue and follow the on-screen instructions).

We'll try to get back to you within 24 hours.

To contact us by phone:

Please call us on 0800 358 7911

 

Thanks

Adam

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.