Overcharged on Paypal fees?
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I'm in the UK and ordered a product from the US. The product and shipping came to a total of $301, which (according to multiple currency convertors) is around £42. I transfered the money from my bank into my Paypal account first, then I made the payment. However, Paypal has taken off £251 and I'm not sure why. I can't seem to find an option to contact them about this - it's all to do with disputing a purchase or the likes, which isn't what I need to ask. Can anyone advise me? I thought that sellers generally pay fees(?), and as the charge came from my paypal account (not my bank account) the maximum I should pay - if it's up to me to pay the fees - is 1%.
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So you're querying the total amount and not just the fees part? If so my guess is that you're overlooking the currency conversion. Paypal make money on this, usually about 2-3%. They say no fees for currency conversions, but their rate is consistently bad, so in effect it is a fee.
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