On hold funds

[Annec626]

Will it really take 21 days for my payment to clear? Someone just brought something off eBay from me but as a new seller it said it will take 21 days. The buyer has collected and is happy with the purchase but I haven't been paid. How does that work?

[kernowlass]

@Annec626

Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for new sellers.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
This is the new seller hold that every single seller on Ebay has or will go through.
Normally for the Ebay hold its when tracking shows the item as delivered + 3 days if you use Ebay / paypal postage.

Info in this Ebay link below about their hold.
https://ocsnext.ebay.co.uk/ocs/sr?query=1746