My PayPal won't let me buy off of eBay.

Jackbern
New Community Member
When I'm at the checkout I choose PayPal, when I sign in it says at the top of the screen "We can't process your payment. Please select a different payment method or check your payment details including your billing address." I have the money on my PayPal account, so I don't see the issue with me buying an item. I've kept trying over the last 5 days no results, same message.
Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jackbern

 

If you are trying to use funds already in your paypal account balance, then its unlikely you can do so unless you have a back up card linked to that paypal account to verify it.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Ibookstore246I
Contributor
Contributor
eBay and PayPal were set up in the US. Cards are linked and worked before. Now it doesn’t work anymore. Keep saying “trying different methods”
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.