Each of my last three sales produced emails from ebay telling me that I had sold for £x and ebay had received £x plus £y for postage from the buyer. When I go to confirm that these amounts have been received by Paypal, the amounts that they have listed as received are all less than £x + £y!!
There's been no currency exchange - the buyers all paid in £ Sterling and Paypal lists the amounts the same. It's too soon for Paypal to take their cut, so why would this happen? I naturally contacted them to ask this and received a computer generated response of answers that were totally irrelevant. The email stated "...if none of these answers help you, reply, using the reply button, re-stating your problem...". I did this and have never heard from them since.
It's not a fixed percentage - eg. on a sale of £141 + p&p £6.50 ebay states they received £147.50 / Paypal indicates £141.55
Another of £4.50 (with no p&p) / Paypal indicates £4.28 ! Does anyone have any idea why this is happening?
