Money sent not displayed in Summary or Activity
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Is there a problem currently ongoing ?
I've sent money to a family member and normally it immediately shows up in Summary and Activity.
However, this time my balance has changed but there's no notification and the recipient hasn't received it yet
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Hi Corncol
It seems others are having the same problem so maybe?
Call ppal direct dont select any options hold on until u speak to someone
Might be a wait if other people are worried too?
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Ok. I've sent them a message and i'll wait. I sent two lots now just in case and one is showing but the other isn't.
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Hi Corncol & minty1,
I hope you don't mind me jumping in here.
This is a known issue and I've just responded to a similar post about this: http://ow.ly/SnzIE
Our engineers have been engaged and I'm sure it will be resolved soon 🙂
Conor
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Hi Conor
No I dont mind at all
Thanks for letting me and others know can spread the word now
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Just so everyone is aware, it's still not resolved as of today, September 8, 2016. I'm currently holding items that should be shipped because the payments are still not available from paypal, even though the buyer sent the money.
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I am also seeing this today with a few transactions.....they were sent as money to friends option. The EBAY transactions are appearing.
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Hi Guys,
Thank you for contacting the PayPal Community Forum.
If you are still having this problem can you please contact our Customer Support Team by phone, they may also ask for screenshots of the transactions not appearing.
Thanks - Siobhan
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This has just happend to me but I can not contact customer support by phone as my phone is broken 😕
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