Missing Transaction
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Hello - A friend sent me payment for $200 on Monday, July 24th and I received a text notification confirming the payment and amount. At the time I was out of the country, however, when I returned and logged into my Paypal account there was no record of the payment. Paypal clearly has my information since the text messages were sent, but there is no record of this amount in my email or in the PayPal account.
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Have you set up USD as a receiving currency on your UK paypal account?
Advice is voluntary.
Kudos / Solution appreciated.
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Hello RUdeogu489! Thank you for your post and welcome to the PayPal UK Community! If you've received a notification about a payment received, please make sure that you are logging to the correct account (email address) as this could be the issue. If you checked your account only a few minutes after the notification, I recommend taking a second look as this could be just a simple delay 🙂 If you still need help with this issue, you can contact our customer support teams by phone or email by clicking on ‘help & contact’ at the bottom of any PayPal page or find us on Twitter @AskPayPal and Facebook. Hope this helps. - Carlos
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