Instant payment email received, balance changed, no transaction visible
Alan_rafut
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Posted on
Nov-17-2015
12:04 PM
Hello,
As it states in the subject... I received instant payment email, my Paypal balance changed accordingly but no transaction is visible. What can I do?
Best regards,
Alan
1 REPLY 1
PayPal_Anna
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Nov-27-2015
02:33 AM
Hi Alan_rafut,
Thank you for posting and welcome to the Community Forum!
I'm sorry to hear about the challenge. I suspect that your transaction filter is preventing you from seeing the transaction. Please change the filter option to 'All' - this should help.
We're here if you have any questions.
Anna
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