IS THERE A PROBLEM WITH PAYPAL?

jillianw
Contributor
Contributor

I tried to make a paypal payment for a purchase and got the message firstly, that it was not a registered seller, secondly, I have received a receipt for payment and the seller still hasn't received payment.  I cancelled the payment and re-tried and it is showing the status as 'unclaimed'?  Obviously I won't get my purchase until payment is sent.  The payment sign on my purchase has a cross through it?

 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

Unclaimed with a cancel option means the seller has made a mistake entering the email addy on his ebay auction.

 

TELL THE SELLER TO DO THIS.

 

Go and find the transaction in their “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so tell them to come back for more advice.



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jillianw
Contributor
Contributor

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