I sold an item on ebay and received positive feedback from buyer, but my money is still pending.

I sold an item on ebay and received positive feedback but my money is still being held. What do I do? Any help would be appreciated!

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kernowlass
Esteemed Advisor
Esteemed Advisor

New seller hold that every new seller goes through.
Positive feedback is not one of the criteria for early release of funds.

https://www.paypal.com/uk/webapps/mpp/security/ebay-payments-learn-more



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kernowlass
Esteemed Advisor
Esteemed Advisor

New seller hold that every new seller goes through.
Positive feedback is not one of the criteria for early release of funds.

https://www.paypal.com/uk/webapps/mpp/security/ebay-payments-learn-more



Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Carlos
Moderator
Moderator

Hello SebastianM9742,

 

Thank you for your post and welcome to the PayPal Community!

 

I understand that this can be frustrating but unfortunately positive feedback is no longer a sufficient proof to release the funds on hold. The best thing is to have a read in the link provided by kernowlass as this includes relevant information on how to speed up the review when a payment has been placed on hold.

 

Hope this helps,

 

Carlos

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