I did not recieve refund on my credit card.

[M3do-Kredo]

Hi there, in the begining of the month i had 2 transactions from the same company, but one transaction is refunded. I see Paypal details and everything is okay, but the problem is i did not receive that money on my credit card.

That happened on May 6, 2015 but still i dont have any money back..

Any help please?

[kernowlass · Accepted solution]

Only customer services can view your account and help you with this one.

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option if there is one in the country you are in. > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[M3do-Kredo]

Thank you very much for the help good sir 🙂

Take care 🙂