I can't receive payment

Alnilam11
Contributor
Contributor

Hello,

 

I am from Bosnia and Herzegovinaand I have paypal account. I used to make paymentsand it worked well. However, I am supposed to receive payment and it doesnt work. Person who is sending money said she received message "This recipient accepts PayPal payments only through their website. To complete this payment, please go to their website and follow their instructions, or email the recipient for instructions."

I have no idea what they mean by this website.

 

If I try to request payment it appears

"Your Account May Only Be Used to Send Money
 As a PayPal Send Only account holder, you are not permitted to receive funds from other PayPal account holders.

Your account cannot receive payments. To receive payments, set up your account."

I linked my account to card., but still samething.

 

Please help.

Thanks

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

Are they buying something from you using send money > goods OR a personal payment using send money > family / friends ??

 

Is you are selling then do you have a business account??


Advice is voluntary.
Kudos / Solution appreciated.
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Alnilam11
Contributor
Contributor

I was trying to fix this problem, I even upgraded to business acc. Im awaiting payment for services not goods.thanks

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