Help!!!!!

kimandmatt
New Community Member

Hi i wonder if someone can help me so money has been paid into my paypal account, I can clearly see this in the summary but when I go to my wallet it is showing as £0.00.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@kimandmatt


Have you bought anything and paid for it via paypal since the payment went in??

The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will sometimes take from those funds rather than from your normal funding source eg bank account or card.

To check go and click on the word "details" next to any recent paypal buying transactions and see if they were part / funded from your paypal balance ie  payment rather than your normal funding source.


Advice is voluntary.
Kudos / Solution appreciated.
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