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Fees on refund

Member

Fees on refund

If I make a refund of whole amount to customer. Do I get my fees I paid back from PayPal because eBay refunded my fees but I haven’t seen them refunded from PayPal ? Thank You
1 REPLY
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Volunteer Advisor

Re: Fees on refund

@Bakerboys41

 

When someone pays you, you pay % + fixed part of the fee per transaction.

When you issue a refund then the % fee is refunded but the 20p is not refunded as that is the charge for processing both the original payment and the refund for you.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.