Fees on refund

Bakerboys41
Contributor
Contributor
If I make a refund of whole amount to customer. Do I get my fees I paid back from PayPal because eBay refunded my fees but I haven’t seen them refunded from PayPal ? Thank You
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Bakerboys41

 

When someone pays you, you pay % + fixed part of the fee per transaction.

When you issue a refund then the % fee is refunded but the 20p is not refunded as that is the charge for processing both the original payment and the refund for you.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.