You are viewing the PayPal Community Archives. This content may be old or outdated. Leave the Archive
Chat with our moderator team every Wednesday between 1-2pm PT (4-5pm ET). Learn more in Community Events
When someone pays you, you pay % + fixed part of the fee per transaction.
When you issue a refund then the % fee is refunded but the 20p is not refunded as that is the charge for processing both the original payment and the refund for you.
©1999-2018 PayPal, Inc. All rights reserved.