Fee mistake?
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Hi all
I'm sure this has been asked a lot but a quick search didn't churn up my exact issue.
I sold an item for £10 on depop. Depop took their £1/10%, fine, however the total paid in was £9.55. I calculated that minus the 3.4% and 20p this should total £9.46?
I know it's only 10p but I'm trying to get a little something started up and want to keep on top of things from the get go!
Thanks in advance x
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Hi JayWin,
Thank you for posting!
I’m sorry to hear about the issue.
Regrettably we can’t see your account details here. I would recommend you calling PayPal Customer Services by clicking onto Contact us on any PayPal page as they will be able to review the payment and its fee for you and clarify how it was calculated.
We also provide support via Social Media (24/7). You can contact us directly on Twitter @AskPayPal or on Facebook at https://www.facebook.com/PayPalUK.
Hope it helps.
Anna
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