Family and friends payment

[Ainsley1]

I paid £50 to a friend, then for some reason a few weeks later the payment was reversed and it gave me back the £50, is there any reason why this would happen ??and I also received an email about unusual activity on my account but checked and everything was fine apart from this payment, please help

[kernowlass]

Sorry but only customer services can help you with this one as only they can view your account and see if there was a problem.

>>>>>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter. 

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I give up my time to help you so a thank you or kudos would be cool.

Marking one of my replies as a solution would be appreciated if I sorted your problem.

[Ainsley1]

Thank you I will give those a try

[kernowlass]

Good luck.