Error sending money

SL_A
Member
Member

Does anybody else face this same problem?

 

I can't seem to send money to account with the email ending with  msn.com or outlook.com 

However, i am able to send money to account with the email ending with @hotmail.com

is there any solution for this ?

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1 REPLY 1

PayPal_Anna
Moderator
Moderator

Hi SL_A,

 

Thank you for posting and welcome to the Community Forum!

 

The email domains which you’ve listed wouldn’t have impact on your ability to send the transaction. I would recommend you to clear cash & cookies or change your web browser and try making transaction once again ensuring you have an active and confirmed funding source linked with your PayPal account or sufficient funds in your primary PayPal balance.

 

If the above won’t help, I would recommend you contacting PayPal Customer Services by clicking onto Contact us on any PayPal page as they will be able to review your account in detail to find the exact cause of the issue with sending funds.

 

Hope it helps.

Anna

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