Claiming Money

[JessMT]

I've lost the email address with the link to claim money on a mobile refund is there any way to still claim the money?

[PayPal_Anna]

Hi JessMT,

Thank you for posting and welcome to the Community Forum!

I’m sorry to hear this.

Do you have a PayPal account or you’ve paid as a guest?

Regrettably we can’t see your account details here. I would recommend you calling PayPal Customer Services by clicking onto Contact us on any PayPal page as they will be able to review your account and help you.

We also provide support via Social Media. You can contact us directly on Twitter @AskPayPal or on Facebook at https://www.facebook.com/PayPalUK.

Hope it helps.

Anna