Cant buy things!

RyanWasHere
Contributor
Contributor

So i was going to buy something from battle.net and it declined it. I asked battle.net support and they said it was there problem it was something to do with paypal. My account is not limited if you want to know.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@RyanWasHere

 

Well its difficult to know where to start as you have given no information at all.


Advice is voluntary.
Kudos / Solution appreciated.
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RyanWasHere
Contributor
Contributor

Okay information:

 

I have enough money for the payment.

My card has not expired

My card is working fine and everything

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LaizaVenice
Contributor
Contributor

@RyanWasHere

 

There are two types of declines:

 

1. Bank declined

either/or

a. Card doesn't have money

b. Card not active or information has changed

c. Card provider declined the transaction due to a certain risk eg. fraud/unusual spending pattern

 

2. PayPal declined

basing it on PayPal's Internal Security system if it triggered a certain risk on their system they might not allow a certain funding source to be use at a certain time or day. e.g unsual activity/logging in from a different computer.

 

If that doesn't answered your question then I suggest calling Customer Services

 

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