Cannot close account because of negative balance, Paypal balance says 0.00GBP

Klajdi2123
Contributor
Contributor

I went to close my paypal business account and everytime I try to it says accounts with a negative balance cannot be closed. It had a negative balance so I used another paypal to bring it to 0, but when I did this just underneath the 0.00 balance it has the negatvie balance number. The funds clearly aren't available but why? What do I do?

Login to Me Too
4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Klajdi2123

 

How did you FUND the other payment you sent to clear your balance?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Klajdi2123
Contributor
Contributor

Money from my bank account.

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Klajdi2123

 

Takes 5-7 days to transfer funds from your bank account to your paypal account if you used the slowest one of the 2 options you are given when you click on ''add funds''.

 

It goes via automated clearing / electronic transfer and when it eventually clears your neg balance would be cleared also.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Klajdi2123
Contributor
Contributor
You don't understand I said I sent the money from another paypal account. Like x@gmail.com has a negative balance so i sent money from y@gmail.com because it comes straight into the account
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.