Can’t Transfer Money

willsoffenbach
New Community Member

 

Hi all, 

 

I have been sending money to an overseas account and suddenly this pops up. I have a card and not a bank account linked up to the paypal account which has been working perfectly up until now. I have however changed the main currency to GBP. Also, the option to convert from CNY to GBP is no longer there. Does anybody know why this is?

 

Any help would be great, thanks.

 

William 

 

 

 

Screen Shot 2017-09-01 at 21.29.06.png

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator


Hi willsoffenbach,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

From the error message received the card you are using to make the payments has not been fully confirmed on your PayPal Account. Please confirm this card by following the steps provided in this link - https://www.paypal.com/uk/selfhelp/article/how-do-i-link-and-confirm-my-credit-or-debit-card-faq1456...

 

- Siobhan

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