Can't Accept Payment (Your money is waiting)

aibarra92
Contributor
Contributor

Recently made a sale on Swappa and received the payment. It lists it under pending and says "my money is waiting", along with the option to accept or decline. When I hit accept, it tells me that I need to verify my account, and in order to do that, I need to add a bank. The problem here is that I've already added my bank and it says its confirmed and verified. Is there something else I need to do, or is this a problem on Paypal's part?

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4 REPLIES 4

rafalcz
New Community Member

DivermanSam
New Community Member

Having the exact same issue... Did you ever get it resolved?

 

Edit - Mine has been fixed. We're good!

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Ericca
Member
Member

How did you get yours resolved?

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aibarra92
Contributor
Contributor

I ended up calling paypal support. Once I explained the situation, the person on the line was able to verify my account. Pretty quick and only took a few minutes.

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