Bank

nevemcnally
Contributor
Contributor

Everytime I go to link my bank account it says that it is already linked to a paypal account, but I don't think it is. Is there any way of finding out which paypal account my bank is linked to?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@nevemcnally

 

How many paypal accounts do you have or have you had?

 

If you have previously closed on then did you remove your bank account from that one before closing it?


Advice is voluntary.
Kudos / Solution appreciated.
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nevemcnally
Contributor
Contributor
I've never made another PayPal account to my knowledge
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PayPal_Sophie
Moderator
Moderator

Hi nevemcnally,

 

Thanks for posting on the Community Forum about this.

 

In a case like this, I'd definitely recommend contacting Customer Support by phone so we can take your bank details and do a search in our system to locate the account where it was added. We don't advise providing your details by email or here on the Forum, for security reasons.

 

You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.
 
Thanks for your understanding
Sophie
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