Pending

[mskelso]

A customer attempted to send money but  is showing both at their end and mine on my summary page as pending. On my invoice page it is showing as unpaid send reminder. Why would this happen? Can I cancel  and start again? 

[kernowlass]

@mskelso

Is there a clearance date? If so then it sounds like an echeque so you will need to wait for it to clear before you send the item.