PayPal cannot process this transaction because of a problem with the seller's website.

nbriddim
Member
Member

Hello,

 

I have generated a code for a 'donate button' on my weblog.

 

The code that was generated or me by PayPal keeps generating the error message "PayPal cannot process this transaction because of a problem with the seller's website. Please contact the seller directly to resolve this problem."

 

The code looks like this:

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_top">
<input type="hidden" name="cmd" value="_s-xclick">
<input type="hidden" name="hosted_button_id" value="9V3BQ4CD36LNE">
<input type="image" src="https://www.paypalobjects.com/nl_NL/NL/i/btn/btn_donateCC_LG.gif" border="0" name="submit" alt="PayPal, de veilige en complete manier van online betalen.">
<img alt="" border="0" src="https://www.paypalobjects.com/nl_NL/i/scr/pixel.gif" width="1" height="1">
</form>

 

I have noticed that the technical support recommends to change the character set. I did (changed it to UTF8, generated a new code, but it still does not work).

 

Please help!

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1 REPLY 1

PayPal_david
Moderator
Moderator

Hi there Nbriddim,

 

Welcome to the Community!

 

If you are experiencing difficulties when trying to integrate a donate button on your website, you should try reaching out to our Technical Support team directly so that they can assist you with ensuring that this is done correctly.

 

If you have a Twitter account, you can reach them through the Twitter handle @PayPal_MTS or alternatively, you can contact them directly through the Technical Support website here https://www.paypal-techsupport.com/

 

Please let us know how it goes.

David.

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