Pay Pal subscribe button not accepting card payments

ThatStat
New Community Member

Hi,

 

We have a pay pal subscribe button that allows the user to pay a subscription for our services.

 

Since we launched our site we have had 2 people contact us saying they cant pay by card.

 

Now first of all, pay pal doesnt allow you to pay by card if them card details are attached to a pay pal account, is there any way  of disabling this so that they can pay their subscription by card if they want to?

 

Second, we had the second person say that they had to "Use another Card".

 

Just wondering if anyone else had had trouble with card payments linked with subscribe buttons and what they did to fix them?

 

Any answers would be much appreciated.

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