Help purchased rubbish bed via paypal

[flopsy1960]

Hi everyone I purchased a bed using paypal and it's turned out to be unfit for purpose I'm trying to get a refund via pay pal any help gladly accepted and 1 specific question where do I find the url no for the purchase (resolution centre request)

Thanks

[PayPal_david]

Hi there Flopsy1960,

Welcome to the Community!

If you are trying to open a dispute on a transaction, my best advice for you would be to go to History and then click Details of the transaction in question. Then you can get the transaction id to open the dispute.

I will advise that this will not work if you try copying and pasting the transaction id in your Resolution Center. You would need to manually write the transaction id on your Resolution Center page.

Please let me know if you require further assistance in future.

David.