HTML variables no longer being pulled through in the payment (marchant) email

RoosterDesign
New Community Member

Hi all, hoping someone here can help or at least has encounted this themselves.

 

We are using HTML Variables to pass through some options from an embedded paypal form using on0/os0, on1/os1 and on2/os2 however recently these message variables have stopped being pulled through in the email our client recives with the payment details, however the variables are still being pulled through if he goes into his merchant account admin screen to view the order. The person who makes the purchase however does get the variables.

 

Nothing has changed our end so has something changed PayPals end with how the emails are pulling through these variables?

 

Many thanks for your help!

Neil

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