sold item yesterday but payment not showing in my paypal account

[Philipc1]

Hi, I don't use eBay much to sell items but I sold an item yesterday and received confirmation on the sell, the buyer says that payment has been made but my PayPal account shows no money has gone into my account, what does this mean, and should I dispatch the goods to the buyer before I receive payment into my PayPal account? - Phil.

[kernowlass]

@Philipc1

2 possible reasons.

1. Is it a scam..........would need more details.

2. Read this  >>

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.