seller refunded to buyer on paypal , did ebay credit back 10 % final fee ?
chaiheeshin
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-31-2015
07:07 AM
i sold an expensive item on ebay, but lost or destroyed by post office, buyer request item not receive on paypal website not ebay, i will be happy to refund via paypal to the buyer, i know paypal will credit back on commision fee immediately after refunded to buyer, but i am afraid if ebay credit back 10% final fee to me or not?
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-31-2015
07:23 AM
Before you refund, ask the buyer to do a mutually agreed end of transaction, explain its just to get your fee back and they won't get a black mark on their record as its mutually agreed............then you should get your FVF back again.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Paypal Charged me twice for a refund in Selling on eBay
- Unable to operate due to spurious withholding of funds in Holds, reversals & reserves
- PayPal query in Selling on eBay
- Received payment twice but not showing as paid on ebay - could it be a scam? in Selling on eBay
- credit card payment - my money is on hold in Selling on eBay