issue with receving funds

i am a new-ish ebay seller, having sold around 5 items with no problems in the past. however i am slightly wary about shipping the latest item i have sold, as although ebay and paypal both say the buyer has payed, my Paypal balance has remained at £0.00 including pending balance. also, when i select "view all" in paypal, it shows the payment for the correct amount being made to me by the buyer, then the exact same amount being taken from me as a payment to the same person. i am not sure weather i should send the item. will the money be in my account soon or is it never coming? cheers

Login to Me Too
1 REPLY 1

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.