how to stop a company from taking money that they are not authorised to

Chinchilla01
New Community Member
2 REPLIES 2

PayPal_Wayne
Moderator
Moderator

Hi there Chinchilla01,

 

I am guessing from your post that you are talking about a subscription set up without your knowledge, if not then please let us know.

 

Here’s how to cancel a subscription or recurring payment:

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile.’
  3. Click ‘My preapproved payments’ under ‘Financial Information.’ (Don’t see this step? Follow the alternative set of instructions below.)
  4. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  5. Click ‘Cancel Profile’ to confirm your request.

Or

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile’ near the top of the page.
  3. Select ‘My money’.
  4. In the ‘My preapproved payments’ section, click ‘Update’.
  5. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  6. Click ‘Cancel Profile’ to confirm your request.

Note:

  • You can’t reactivate a recurring payment after you cancel it.
  • Canceling a payment doesn’t cancel your contract with the merchant. You need to pay the merchant for any goods or services you have already received.

I hope this information helps you

Wayne

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BrendenMAN
New Community Member

Thanks Helped me cancel my quick flix payments


@PayPal_Wayne wrote:

Hi there Chinchilla01,

 

I am guessing from your post that you are talking about a subscription set up without your knowledge, if not then please let us know.

 

Here’s how to cancel a subscription or recurring payment:

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile.’
  3. Click ‘My preapproved payments’ under ‘Financial Information.’ (Don’t see this step? Follow the alternative set of instructions below.)
  4. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  5. Click ‘Cancel Profile’ to confirm your request.

Or

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile’ near the top of the page.
  3. Select ‘My money’.
  4. In the ‘My preapproved payments’ section, click ‘Update’.
  5. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  6. Click ‘Cancel Profile’ to confirm your request.

Note:

  • You can’t reactivate a recurring payment after you cancel it.
  • Canceling a payment doesn’t cancel your contract with the merchant. You need to pay the merchant for any goods or services you have already received.

I hope this information helps you

Wayne


thanks mate.


@PayPal_Wayne wrote:

Hi there Chinchilla01,

 

I am guessing from your post that you are talking about a subscription set up without your knowledge, if not then please let us know.

 

Here’s how to cancel a subscription or recurring payment:

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile.’
  3. Click ‘My preapproved payments’ under ‘Financial Information.’ (Don’t see this step? Follow the alternative set of instructions below.)
  4. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  5. Click ‘Cancel Profile’ to confirm your request.

Or

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile’ near the top of the page.
  3. Select ‘My money’.
  4. In the ‘My preapproved payments’ section, click ‘Update’.
  5. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  6. Click ‘Cancel Profile’ to confirm your request.

Note:

  • You can’t reactivate a recurring payment after you cancel it.
  • Canceling a payment doesn’t cancel your contract with the merchant. You need to pay the merchant for any goods or services you have already received.

I hope this information helps you

Wayne



@PayPal_Wayne wrote:

Hi there Chinchilla01,

 

I am guessing from your post that you are talking about a subscription set up without your knowledge, if not then please let us know.

 

Here’s how to cancel a subscription or recurring payment:

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile.’
  3. Click ‘My preapproved payments’ under ‘Financial Information.’ (Don’t see this step? Follow the alternative set of instructions below.)
  4. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  5. Click ‘Cancel Profile’ to confirm your request.

Or

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile’ near the top of the page.
  3. Select ‘My money’.
  4. In the ‘My preapproved payments’ section, click ‘Update’.
  5. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  6. Click ‘Cancel Profile’ to confirm your request.

Note:

  • You can’t reactivate a recurring payment after you cancel it.
  • Canceling a payment doesn’t cancel your contract with the merchant. You need to pay the merchant for any goods or services you have already received.

I hope this information helps you

Wayne



@PayPal_Wayne wrote:

Hi there Chinchilla01,

 

I am guessing from your post that you are talking about a subscription set up without your knowledge, if not then please let us know.

 

Here’s how to cancel a subscription or recurring payment:

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile.’
  3. Click ‘My preapproved payments’ under ‘Financial Information.’ (Don’t see this step? Follow the alternative set of instructions below.)
  4. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  5. Click ‘Cancel Profile’ to confirm your request.

Or

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile’ near the top of the page.
  3. Select ‘My money’.
  4. In the ‘My preapproved payments’ section, click ‘Update’.
  5. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  6. Click ‘Cancel Profile’ to confirm your request.

Note:

  • You can’t reactivate a recurring payment after you cancel it.
  • Canceling a payment doesn’t cancel your contract with the merchant. You need to pay the merchant for any goods or services you have already received.

I hope this information helps you

Wayne


thanks


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