ebay payment

krissyandaj
New Community Member

i sold an item on ebay and the hour glass sign has come up saying payment pending through paypal but on my paypal account nothing is showing up not even in pending ???

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.


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V-witch
Contributor
Contributor

Hi, I have exactly the same problem, and discovered that when I recently changed my email address I cancelled my old one (which I can't access any more) the old one appeared on the items I had re-listed.  Buiyers' payments are now not getting through - what can I do?

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V-witch
Contributor
Contributor

I have just had the problem sorted by a very helpful paypal employee when I contacted paypal by phone, and have now received the money I was waiting for.  There wasn't a long wait to speak to someone and she dealt with it quickly.  Worth doing!

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kernowlass
Esteemed Advisor
Esteemed Advisor

Glad its sorted


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