Withholding funds
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New seller hold that every new seller goes through.
Positive feedback is not one of the criteria for early release of funds and feedback as a buyer does not count as buyers can't get negs anyway.
The sooner you send the earlier your funds are released.
If you make your buyer wait they will probably file a claim and your account may be limited for selling.
Info in the link below.
https://www.paypal.com/uk/webapps/mpp/security/ebay-payments-learn-more
Advice is voluntary.
Kudos / Solution appreciated.
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Wow, you must give me the details of where you trained in customer service! But seriously , do your bosses know you speak to customers in this way? I think you need to give your bosses email......
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1. This is a user to user help forum.
2. If you READ my title you will see i am a volunteer. I am an eBay seller that helps out on here. When you have helped a bit PayPal make you an advisor.
3. I do not work for PayPal, you can have my bosses email if you want but they would be a tad confused as they probably have never heard of PayPal.
4. When I finished work and came home i logged on and saw your post. I responded with as much info as I thought may help you. I have no idea of your "circumstances" as you put it i can only give you general info on how PayPal works and what may happen dependent on what you posted.
5. On your reply you could not even manage a thank you for my trying to help you, hence my response.
6. I don't work in customer services.
Bye again, going back to my film.
Advice is voluntary.
Kudos / Solution appreciated.
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- Refund not delivered to customer in Holds, reversals & reserves
- Providing a tracking number in Selling on eBay
- Unable to operate due to spurious withholding of funds in Holds, reversals & reserves
- Have sent item but haven't received payment in Holds, reversals & reserves
- payment received pending in Holds, reversals & reserves