Refund of PayPal charges

Steffi1966
Contributor
Contributor

The Hi , do I get back the PayPal charge when I issue a full refund to a buyer?

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3 REPLIES 3

snoozyblue
Contributor
Contributor

If you issue a full refund, PayPal cancel the fee and reverse it so that the buyer gets the full amount back 😃

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Steffi1966

 

Paypal do not cancel the fee, you still pay the fixed amount of 20p. Only the % is refunded to you but with a refund the buyer gets the full amount.


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Steffi1966
Contributor
Contributor

Hi,that's what I thought but PayPal have kept the full amount that was charged in the first place not 20 or anything like that its 10 pounds odd..cheers

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