Recieved money without my current card linked to paypal account

CallyJ
New Community Member

I was wondering if anyone cold please help me.

I have recently sold two items on ebay. I havent recieved payment as my card expired and i havent updated my account with my new card details until just now. Ebay says they havent pai but both buyers say they have. One of them says their payment says unclaimed.

how do i recieve the money they have sent me now that my account is up to date with my current bank card details?

 

will I have to ask them to cancel the money they sent and resend it?

 

I'd really appreciate any advice with this 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@CallyJ

 

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.


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