Receiving money

cliffylons
Contributor
Contributor
Hi, can someone help, I've just started selling on eBay and the funds are pending at the moment which I understand. But I'm also making a few private sales but my customers can't pay into my PayPal account via my email address. I'm getting quite frustrated as I'm losing sales because of this. Thanks
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

Sounds as if you have not verified your email address.

 

From paypals help pages >>>

 

When you add an email address, we automatically send an email to this address. To confirm your email address:

  1. Click the confirmation link in the email.
  2. Enter your PayPal password.
  3. Click Confirm.

 

 

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cliffylons
Contributor
Contributor
Thank you kernowlass, but my email addresses are fine eBay payment go through ok plus a £5 bank transfer was fine. I just have two customers that are having trouble. When they go to make a payment via my email address it just don't go through. I think one customer said that get a message come up that the transaction failed because it's not through eBay. I have a couple of verified email addresses on PayPal and they have tried both but it's not happening ? Thanks
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kernowlass
Esteemed Advisor
Esteemed Advisor

ok bit at a loss here.

 

My only other thought is that are you trying to sell on a personal account?

 

As you are supposed to have a business account to sell then sometimes paypal will limit the amount of "card funded" payments that you can receive.

 

So if that is the case i would ask them what funding source they are using to pay you.

 

If not then hang around as there may be a moderator in later than can think of something else.

 

 

                     *******************************************

 

I give up my time to help you so a thank you or kudos would be cool.

Marking one of my replies as a solution would be appreciated if I sorted your problem.

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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