Polish buyer unable to pay

Mellmelmostly
New Community Member

Hi, I've sold an item on eBay using the Global Shipping Programme.  The buyer is in Poland and says she has a PayPal account but not a credit card.  We're having some language difficulties, but she keep saying asking me to change the PayPal payment method. I think she believes that I can only accept card payments through PayPal, although as far as I'm aware by accepting PayPal a buyer is able to fund the payment by any method they're able to.  Does anyone please have any experience of this type of situation and how to resolve? Could it be that she actually needs to verify her PayPal account etc? She's relatively new to eBay so possibly also new to PayPal. Any advice much appreciated thanks!

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