Pending transaction

[MarkyP123]

Hi.  I sold an item on eBay over 3 weeks ago & the transaction is still pending.  I supplied tracking info, the item has already been delivered & I have received positive feedback, but payment is still on hold.  Any ideas what is going on?

[kernowlass]

@MarkyP123

Should never be over 21 days, if it is then give customer services a call and they can release it manually for you  >>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".