Payment to me not showing.

Jodes99
Contributor
Contributor
Hi, Someone on ebay has paid to me £120 for sale of goods. I received an email from paypal to advise the money had been received. However upon checking my balance/transactions, it isnt there. I then saw i needed to confirm my email address. So i have done that, and the money still isnt showing. Can anyone help?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jodes99

 

If your email address was unconfirmed then the payment would show on the buyers end as ''unclaimed with a cancel option'' so its likely that your buyer may have cancelled the payment before you confirmed your email address.

 

So i would check with the buyer first.


Advice is voluntary.
Kudos / Solution appreciated.
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Jodes99
Contributor
Contributor
Thank you! I called paypal, thy said the same. Ive messaged the buyer.
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