PayPal is still holding my money, after it's been 4 days since feedback was left

Charlie231
Contributor
Contributor
I have recently started selling on eBay, and my money got holded by PayPal because I'm a new seller, fair enough, I looked up when it would be released, and it said after 48 hours of feedback being left, the payment would been released, it's been 4 days and I have had no messages from eBay or PayPal about it, and I need the money now, what do I do? Any help is appreciated Thanks
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Charlie231

 

I think you may have read an old page as feedback does not count for payment release.

Normally its when tracking shows the item as delivered + 3 days.

 

https://ocsnext.ebay.co.uk/ocs/sr?&query=798


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Charlie231
Contributor
Contributor
The amazing people at PayPal never came up for a way to do anything accept wait weeks till they stop holding it, as the eBay sale was a collection only auction, so I can't set it as "sent". It's a really bad set up, as I needed the money before the 19th
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Charlie231

 

You should never use paypal for an item that is to be collected or personally delivered as you have 0 seller protection.
Your buyer can collect the item and then file a dispute for non receipt of item. As you would have no tracking number to prove delivery of the item to him then you would lose the dispute.

That is why Ebay give you the option of 'cash on collection' and you can state in your decription that that is the only payment you will accept. If a buyer pays with Paypal then you are allowed to refund that payment and re-state 'cash on collection'.
That way you have cash in hand / no wait / no fee / no risk of a dispute.


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