No reply to messages??

Beneb
Contributor
Contributor
Had anybody ever received an answer from PayPal to a message?!? Over the past several years I have messaged PayPal numerous times and never ever received a reply... Not very helpful when I don't have a landline but HAVE to phone to get any sort of help. Every over PayPal user I know has said the same thing...
Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Beneb

 

 

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Beneb
Contributor
Contributor
I don't use twitter but Facebook does seem to be the quickest solution.. It just seems a little long winded to use a 3rd party, having to leave PayPal and log into Facebook to get an answer from anyone. It makes me feel as though their image is more important than actual customer service. Thanks for the link 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.