Ive been overcharged on the paypal fee!

[millie-tant]

Hi all, I just sold an item for £125 but the Paypal fee is showing as £6.70.... this is considerably more than 3.4% plus 20p!

Have fees changed or is something odd going on?

[kernowlass]

@millie-tant

Was it an international transaction?

[millie-tant]

Thanks for quick reply but No, the is in UK

[kernowlass · Accepted solution]

@millie-tant

Best query it.

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

[millie-tant]

Thanks 🙂 and particularly for the tip about how to get through to a human. I'll call tomorrow.