How long should a payment be pending?

Katbropat
Contributor
Contributor

I sold an iPad Air on eBay, the buyer felt it was vibrating too much, which is a common problem in earlier models apparently.

 

He contacted Apple, we did some research and dialogue about how this would maybe be sorted.

 

However I have now not heard anything back from the buyer for over a week, no eBay case has been started though so I suppose that's good.

 

But the payment is still in pending and the iPad Air is in the buyers hand.

 

Anyone have any ideas?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Katbropat

 

Does it say anything about a new seller hold when you click on pending?

 

If you are a new seller on ebay then read the info in the link.

 

https://www.paypal.com/uk/webapps/mpp/security/ebay-payments-learn-more


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Katbropat
Contributor
Contributor

That link is good I just don't get why the buyer has stopped communicating like this. It is making me anxious.

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