Hi

[Beka1]

Hi I sold a item but still haven't recieved my payments but have sent the items it's been over 2 weeks now, can any one help me please

[kernowlass]

When you say you have not received payments do you mean no money or transaction showing in your paypal account OR the funds are pending?

[Beka1]

The funds still pending

[kernowlass]

Info in the link but make sure you scroll right to the bottom of the page or you will miss the release criteria times.

EBAY
http://sellerupdate.ebay.co.uk/autumn2013/changes-payment-holds,

OR
PAYPAL ie private sale.
https://www.paypal.com/uk/webapps/helpcenter/helphub/article/?solutionId=FAQ1646&topicID=RECEIVING_M...

If you think you meet the criteria then contact customer services and see if they will release it for you.

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.