Help please. Payment dispute?

Nikkidee26
New Community Member
Hi Ive just recieved an email from paypal to say they are investigating a payment sent to me from an ebay buyer. They are holding the payment and have ask for extra info from me. The problem is i habe no idea what they are asking for. I have gone to the resolution centre as it suggests and it shows me the case but not showing me what information they require?? Why has this happened and what do i do? Thanks
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1 REPLY 1

delboy1948
Contributor
Contributor

Are you sure this is not just an elaborate scam, with a look-alike page? Perhaps you should go through the Paypal web site, if you have not already done so? It sounds odd to me that Paypal have said they want more info, but haven't told you what it is!

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