Ebay

[cookiemonster20]

Hello, I placed an order on eBay and the item was not as described, I want to get a refund but ordered the phone on a 'guest PayPal account' how do I get a refund on my item before the 8th of February before it is too late

[kernowlass]

You can still open a dispute on paypal but you have to contact customer services and ask them to open one for you  >>

Click on the words "Contact" at the bottom of your paypal account summary > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR have you considered contacting Customer Service via Facebook or Twitter?

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.