Ebay says payment received but it doesnt show up on paypal

[kzynoa]

On ebay, the payment received icon is there, but when I look at my paypal account, there is no evidence of the transaction having happened (not even as a pending transaction). Also, when I click the 'view paypal transaction' button, I'm taken to an error page. What's going on?

[fave_uk]

I'm having the same issue. I have spoken to them on the phone. They have a 'bug' in their system that is being investingated. That's how he described it to me. Many users are effected. I was assured, the money/transactions are safe and will appear when reolved.