Ebay payment missing

[Lindi]

Hi someone bought something off my ebay its showing as paid on there but no money showing in my paypal anybody know why

[jiffybag]

same thing,called paypal who said they are aware of payment problems,and to not send until sorted(let buyer know) as payment might cancel and need resent, no word of when it will be fixed

[Xe5436]

This just happened to me today. It showed that it was paid on eBay but there was nothing on my PayPal account.

[PayPal_Martina]

Hi there Xe5436,

When a purchase on eBay is made but the payment is not showing on your PayPal account history, it might be that the transaction went through a guest checkout. If you have a registered account, though, you can still benefit from your PayPal Buyer Protection but you will have to call our Customer Service for any issues regarding these payments.

Hope this helps!

Martina